Your privacy matters to us at RS33. This page explains exactly what personal information we collect, why we need it, how it is stored, and what rights you have as a player in Pakistan.
RS33 does not sell, rent or trade your personal information to any third party for marketing purposes. Your name, contact details and transaction history remain strictly within the RS33 platform and its authorised service partners.
All data transmitted between your device and RS33 is protected using industry-standard encryption. Account credentials, payment details and personal information are stored securely and are never transmitted in plain text.
When you deposit via JazzCash, Easypaisa, Raast or bank transfer, your payment details are only used to process your transaction. RS33 does not store full card or mobile wallet credentials beyond what is required for your transaction.
You have the right to request a copy of the personal data RS33 holds about you, and to ask for corrections if any information is inaccurate. Contact our support team any time to make a data access or correction request.
RS33 uses cookies to keep you logged in, remember your preferences and improve platform performance. We do not use cookies to track your activity across other websites or serve you targeted advertising outside the RS33 platform.
If you opt in to receive promotional communications from RS33 — such as bonus alerts or PSL betting offers — you can opt out at any time by contacting support. RS33 will not send you unsolicited marketing messages without your consent.
This Privacy Policy applies to all users of the RS33 platform at rs33.pro. By creating an account or using any part of the RS33 platform — including sports betting, live casino, fish games, deposits and withdrawals — you acknowledge that you have read and understood this policy. If you have questions about how your data is handled, contact RS33 support at any time.
RS33 ("we", "us", "the platform") operates the online gaming and sports betting platform at rs33.pro. This Privacy Policy explains how RS33 collects, uses, stores and protects the personal information of players ("you", "the user") who register and use the platform.
We understand that privacy is important to our players in Pakistan. When you share your personal details with RS33 — whether to create an account, make a deposit in PKR or contact support — you are trusting us to handle that information responsibly. This policy is our commitment to being transparent about exactly how we do that.
This policy covers all personal data processed in connection with your use of the RS33 platform, including information collected through the website, account registration, payment processing, customer support interactions and platform activity. It does not cover third-party websites or services that may be linked from the RS33 platform.
RS33 collects personal information in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party services involved in processing payments or verifying identity.
When you create an RS33 account, we collect the following information:
RS33 may request identity verification at various stages, including before processing significant withdrawals. Verification may require:
Verification documents are processed securely and retained only for as long as required for compliance and fraud prevention purposes.
Every deposit, withdrawal and bet placed on RS33 is recorded. Transaction data includes the amount in PKR, the payment method used (e.g., JazzCash, Easypaisa, Raast, bank transfer), transaction timestamps and reference numbers. This data is necessary to process payments, resolve disputes and maintain accurate account records.
RS33 records your activity on the platform, including the games and markets you access, bets placed, bonus claims, and login and logout events. This data is used to operate your account, settle bets correctly, detect fraudulent or prohibited activity, and improve the platform experience.
When you access RS33, our servers automatically collect certain technical information including your IP address, browser type and version, device type (mobile or desktop), operating system, and session duration. This information helps us maintain security, optimise platform performance for Pakistani users on mobile connections, and identify and investigate suspicious activity.
If you contact RS33 support via live chat, email or any other channel, the content of your communications and any information you provide during the interaction will be recorded. These records are used to resolve your query and improve support quality.
RS33 uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy.
| Purpose | Data Used |
|---|---|
| Creating and managing your RS33 account | Registration data, username, password hash |
| Processing PKR deposits and withdrawals | Transaction data, payment method details, identity verification |
| Settling bets and casino game results | Platform activity data, account balance records |
| Verifying player age (18+ requirement) | Date of birth, identity documents |
| Fraud detection and account security | Device data, IP address, transaction patterns |
| Responding to support queries | Customer support data, account history |
| Sending promotional communications (opt-in only) | Contact details, account status |
| Improving platform performance and user experience | Technical data, anonymised activity data |
RS33 will only send you marketing or promotional communications — such as bonus alerts, PSL betting offers or deposit promotions — if you have opted in to receive them. You can withdraw this consent at any time by contacting RS33 support.
RS33 does not sell, rent or trade your personal information to third parties. However, in order to operate the platform and process your transactions, we share limited data with trusted service partners in specific circumstances.
When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer or a card, your payment details are shared with the relevant payment processor solely for the purpose of completing your transaction. RS33 does not store full card numbers or mobile wallet credentials. Payment processors are contractually bound to handle your data securely and only for the stated purpose.
Where RS33 uses a third-party service to assist with identity verification — for example, to confirm that a CNIC or passport document is valid — your verification documents may be processed by that service. These partners are bound by strict confidentiality obligations and are not permitted to use your data for any other purpose.
RS33 works with casino game providers, sports data feed providers and platform infrastructure services to deliver the gaming and betting experience. These partners may receive anonymised or pseudonymised usage data necessary to deliver their services. They do not receive your full personal profile unless required for a specific, disclosed purpose.
RS33 may disclose personal data if required to do so by a valid legal obligation, court order or lawful request from an authority. In such cases, we will disclose only the minimum information necessary to comply with the request.
RS33 will never share your data with advertisers, data brokers or any third party for commercial marketing purposes. Your personal information exists on our platform solely to provide you with a gaming and betting service.
Given that all transactions on RS33 are conducted in Pakistani Rupees and involve payment methods widely used in Pakistan — JazzCash, Easypaisa, Raast, bank transfers and cards — we want to be clear about how payment data is handled.
RS33 stores a record of each transaction including the amount in PKR, the payment channel, the date and time, and a reference number. We do not store full bank account numbers, complete card numbers, or mobile wallet PINs. Only the last few digits of an account or card number may be stored for identification purposes.
Before processing a withdrawal, RS33 may ask you to confirm ownership of the payment method used. This is to protect you from unauthorised withdrawal attempts. Verification steps are a security measure, not a data collection exercise — information provided for verification is used only for that purpose.
RS33 uses cookies and similar technologies to operate the platform effectively. A cookie is a small text file placed on your device when you visit a website. Here is how RS33 uses them:
These cookies are required for the RS33 platform to function. They keep you logged in during your session, maintain your account state while navigating between pages, and ensure that bets and transactions are processed correctly. You cannot opt out of essential cookies while using the platform.
RS33 uses anonymised analytics data to understand how players navigate the platform — for example, which pages are visited most often or where users encounter problems. This helps us fix issues and improve the platform experience for Pakistani users on both mobile and desktop. This data does not identify you personally.
These cookies remember your preferences such as your preferred language settings or display options within the platform. They make your experience more convenient by not requiring you to reconfigure settings on every visit.
RS33 does not use cookies to track your activity on other websites, build advertising profiles, or serve you targeted advertisements outside the RS33 platform. Our cookie use is limited to operating and improving the RS33 platform itself.
Browser cookie settings: You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of the RS33 platform.
RS33 retains your personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this policy. Specific retention periods are as follows:
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account plus 2 years after closure |
| Transaction records (deposits, withdrawals, bets) | 5 years from the date of each transaction |
| Identity verification documents | As long as required for compliance; deleted upon confirmed completion |
| Customer support communications | 2 years from the date of the interaction |
| Device and technical data (logs) | 90 days from collection, unless required for an active investigation |
| Marketing preferences | Until you withdraw consent or close your account |
When data reaches the end of its retention period and is no longer required for any of the purposes described in this policy, RS33 will securely delete or anonymise it.
RS33 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or loss.
All data transmitted between your device and RS33 is encrypted using TLS (Transport Layer Security). This applies to login requests, deposit and withdrawal transactions, and any other communication between your browser or app and our servers. Never enter your RS33 credentials on a page that does not show a secure connection.
Your RS33 account password is never stored in plain text. It is processed using a one-way cryptographic hash function, meaning that even RS33 staff cannot retrieve your password. If you forget your password, you will need to reset it — we cannot look it up for you.
Access to player data within RS33 is restricted on a need-to-know basis. Only staff and systems that require access to personal data to perform their specific function are granted it. Access privileges are regularly reviewed.
RS33 monitors account activity continuously for signs of fraudulent behaviour, unauthorised access and prohibited conduct. Suspicious activity triggers alerts and manual review. If we detect unusual activity on your account — such as a login from an unfamiliar device or location — we may temporarily restrict account access until we can confirm it is you.
RS33's security measures protect your data on our end, but you also play a role. Use a strong, unique password for your RS33 account. Do not share your login details with anyone. If you use a shared device, always log out when you are finished. Contact RS33 support immediately if you suspect your account has been compromised.
As a player using the RS33 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact RS33 support with your request and account details for verification.
You can request a copy of the personal data RS33 holds about you. We will provide this in a readable format within a reasonable timeframe after verifying your identity.
If any personal data RS33 holds about you is inaccurate or incomplete, you can request that we correct it. Corrections to identity information may require supporting documentation.
You can request deletion of your personal data. Note that some data — particularly transaction records — may need to be retained for a defined period for compliance and fraud prevention reasons, even after account closure.
If you have opted in to promotional communications from RS33, you can withdraw your consent at any time. Contact support and we will remove you from marketing communications promptly.
If you have concerns about how RS33 handles your personal data and are not satisfied with our response, you may raise your concern through the RS33 complaints process described in the FAQ.
RS33 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step in the RS33 account registration and withdrawal process.
If RS33 discovers or reasonably suspects that a registered account belongs to someone under 18, the account will be suspended immediately. Any deposits made will be returned to the payment source used, and any bets placed or bonuses claimed during that period will be voided. We take under-age access seriously and investigate all suspected cases thoroughly.
If you are a parent or guardian and believe a minor in your household has registered an RS33 account, contact our support team immediately with the relevant details. We will investigate and take appropriate action without delay.
Parental controls: We recommend that parents and guardians use parental control or content filtering software to restrict access to online gaming and betting platforms on shared devices. RS33 is for adults only — please help keep it that way.
RS33 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, the services we use, or applicable requirements. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.
We recommend checking this page periodically. Continued use of the RS33 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If any update materially changes your rights or how your data is used, we will make reasonable efforts to notify you via the platform or your registered contact details.
If you do not agree with any update to this Privacy Policy, you should stop using the RS33 platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how RS33 handles your personal information, please reach out to our support team. We are available 24 hours a day, 7 days a week to assist players in Pakistan.
You can contact RS33 support through the live chat feature on the platform, or by emailing us at:
[email protected] — Please include your registered username and a brief description of your query so we can assist you as quickly as possible.
We aim to respond to all privacy-related queries within 3 business days. Complex data access or deletion requests may take longer, but we will keep you informed of progress.
Your data is safe with us. Join RS33, deposit in PKR via JazzCash or Easypaisa, and bet on cricket, PSL and live casino — knowing your privacy is protected every step of the way.
18+ only. Please read our full Privacy Policy and Terms and Conditions before registering.